#silkee-bot-root {
    --accent: var(--silkee-bot-accent, #1a4d8f);
    position: fixed;
    right: 20px;
    bottom: 20px;
    z-index: 999998;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
    font-size: 15px;
    line-height: 1.5;
}

/* Toggle button — heavily reset because themes commonly restyle all <button>s. */
#silkee-bot-toggle {
    all: unset;
    box-sizing: border-box !important;
    width: 60px !important;
    height: 60px !important;
    min-width: 60px !important;
    min-height: 60px !important;
    border-radius: 50% !important;
    background: var(--accent) !important;
    background-image: none !important;
    color: #fff !important;
    border: none !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    box-shadow: 0 4px 18px rgba(16, 24, 40, .28) !important;
    transition: transform .15s ease, opacity .15s ease !important;
    padding: 0 !important;
    margin: 0 !important;
    text-decoration: none !important;
    opacity: 1 !important;
    visibility: visible !important;
    position: relative !important;
    float: none !important;
}

#silkee-bot-toggle svg {
    width: 27px !important;
    height: 27px !important;
    display: block !important;
    stroke: currentColor !important;
    fill: none !important;
}

#silkee-bot-toggle:hover { transform: scale(1.06) !important; }
#silkee-bot-toggle:focus-visible { outline: 3px solid rgba(255,255,255,.6) !important; outline-offset: 2px !important; }

/* Gentle pulse so the button is noticed on first load. */
#silkee-bot-toggle::after {
    content: '' !important;
    position: absolute !important;
    inset: 0 !important;
    border-radius: 50% !important;
    border: 2px solid var(--accent) !important;
    animation: silkeeBotPulse 2.4s ease-out infinite !important;
    pointer-events: none !important;
}

@keyframes silkeeBotPulse {
    0%   { transform: scale(1);   opacity: .55; }
    70%  { transform: scale(1.45); opacity: 0; }
    100% { transform: scale(1.45); opacity: 0; }
}

@media (prefers-reduced-motion: reduce) {
    #silkee-bot-toggle::after { animation: none !important; opacity: 0 !important; }
}

#silkee-bot-root.is-open #silkee-bot-toggle { opacity: 0 !important; pointer-events: none !important; }

/* Teaser prompt beside the button */
#silkee-bot-teaser {
    position: absolute;
    right: 72px;
    bottom: 6px;
    width: 230px;
    background: #fff;
    color: #1b1f27;
    padding: 13px 15px;
    border-radius: 13px;
    box-shadow: 0 6px 22px rgba(16, 24, 40, .18);
    font-size: 14px;
    line-height: 1.45;
    cursor: pointer;
    animation: silkeeBotTeaserIn .28s ease-out;
}

@keyframes silkeeBotTeaserIn {
    from { opacity: 0; transform: translateY(8px); }
    to   { opacity: 1; transform: translateY(0); }
}

.silkee-bot-teaser-close {
    all: unset;
    position: absolute !important;
    top: 4px !important;
    right: 8px !important;
    font-size: 17px !important;
    line-height: 1 !important;
    color: #98a0ad !important;
    cursor: pointer !important;
    padding: 2px 4px !important;
}
.silkee-bot-teaser-close:hover { color: #5b6270 !important; }

.silkee-bot-teaser-text { padding-right: 12px; }

@media (max-width: 480px) {
    #silkee-bot-teaser { width: 190px; right: 68px; font-size: 13.5px; }
}

/* Panel */
#silkee-bot-panel {
    position: absolute;
    right: 0;
    bottom: 0;
    width: 370px;
    max-width: calc(100vw - 32px);
    height: 540px;
    max-height: calc(100vh - 100px);
    background: #fff;
    border-radius: 14px;
    box-shadow: 0 12px 40px rgba(16, 24, 40, .22);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

/* Themes frequently set display on generic divs with enough specificity to beat
   the browser default for [hidden]. Without this the close button appears broken
   because the panel stays visible even though hidden="true" was set. */
#silkee-bot-panel[hidden],
#silkee-bot-root #silkee-bot-panel[hidden] {
    display: none !important;
}

#silkee-bot-header {
    background: var(--accent);
    color: #fff;
    padding: 14px 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex: 0 0 auto;
}

#silkee-bot-title { font-weight: 600; font-size: 15px; }

#silkee-bot-close {
    all: unset;
    box-sizing: border-box !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    width: 30px !important;
    height: 30px !important;
    min-width: 30px !important;
    border-radius: 50% !important;
    background: transparent !important;
    background-image: none !important;
    border: none !important;
    color: #fff !important;
    font-size: 24px !important;
    font-family: inherit !important;
    line-height: 1 !important;
    cursor: pointer !important;
    padding: 0 !important;
    margin: 0 !important;
    opacity: .9 !important;
    visibility: visible !important;
    pointer-events: auto !important;
    text-decoration: none !important;
    box-shadow: none !important;
}
#silkee-bot-close:hover { opacity: 1 !important; background: rgba(255,255,255,.18) !important; }
#silkee-bot-close:focus-visible { outline: 2px solid #fff !important; outline-offset: 1px !important; }
/* Clicks must resolve to the button, not the inner span. */
#silkee-bot-close > * { pointer-events: none !important; }

/* Messages */
#silkee-bot-messages {
    flex: 1 1 auto;
    overflow-y: auto;
    padding: 16px;
    background: #f7f8fa;
}

.silkee-bot-msg { display: flex; margin-bottom: 10px; }
.silkee-bot-msg--user { justify-content: flex-end; }

.silkee-bot-bubble {
    max-width: 86%;
    padding: 10px 13px;
    border-radius: 13px;
    background: #fff;
    color: #1b1f27;
    box-shadow: 0 1px 2px rgba(16, 24, 40, .07);
    white-space: pre-wrap;
    word-wrap: break-word;
}

.silkee-bot-msg--user .silkee-bot-bubble {
    background: var(--accent);
    color: #fff;
}

/* Typing indicator */
.silkee-bot-typing .silkee-bot-bubble { display: flex; gap: 4px; padding: 13px; }
.silkee-bot-typing span {
    width: 7px; height: 7px; border-radius: 50%;
    background: #b6bcc7; display: inline-block;
    animation: silkeeBotBlink 1.3s infinite;
}
.silkee-bot-typing span:nth-child(2) { animation-delay: .18s; }
.silkee-bot-typing span:nth-child(3) { animation-delay: .36s; }
@keyframes silkeeBotBlink { 0%,60%,100% { opacity:.28 } 30% { opacity:1 } }

/* Suggested chips */
.silkee-bot-suggested { display: flex; flex-wrap: wrap; gap: 6px; margin: 4px 0 12px; }
.silkee-bot-related-label { width: 100%; font-size: 12px; color: #626a78; margin-bottom: 2px; }

.silkee-bot-chip {
    all: unset;
    box-sizing: border-box !important;
    display: inline-block !important;
    background: #fff !important;
    background-image: none !important;
    border: 1px solid #d7dce5 !important;
    color: var(--accent) !important;
    border-radius: 15px !important;
    padding: 8px 13px !important;
    font-size: 13px !important;
    font-family: inherit !important;
    cursor: pointer !important;
    text-align: left !important;
    line-height: 1.35 !important;
    visibility: visible !important;
    opacity: 1 !important;
    box-shadow: none !important;
    transition: background .13s ease !important;
}
.silkee-bot-chip:hover { background: #eef3fa !important; }

/* Source link */
.silkee-bot-source { margin: -4px 0 12px 2px; }
.silkee-bot-source a { font-size: 13px; color: var(--accent); text-decoration: underline; }

/* Escalation block */
.silkee-bot-escalate {
    background: #fff;
    border: 1px solid #d7dce5;
    border-radius: 11px;
    padding: 14px;
    margin-bottom: 10px;
}

.silkee-bot-cta {
    display: block;
    background: var(--accent);
    color: #fff !important;
    text-align: center;
    padding: 10px;
    border-radius: 7px;
    text-decoration: none !important;
    font-weight: 600;
    font-size: 14px;
    margin-bottom: 10px;
}

.silkee-bot-contact { font-size: 13.5px; color: #444; margin-top: 4px; }
.silkee-bot-contact a { color: var(--accent); }

/* Email capture */
.silkee-bot-emailform {
    background: #fff;
    border: 1px solid #d7dce5;
    border-radius: 11px;
    padding: 13px;
    margin-bottom: 10px;
}
.silkee-bot-emailform-label { font-size: 13px; color: #444; margin-bottom: 8px; }
.silkee-bot-emailform-row { display: flex; gap: 6px; }

.silkee-bot-emailinput {
    all: unset;
    box-sizing: border-box !important;
    flex: 1 1 auto !important;
    display: block !important;
    padding: 9px 12px !important;
    border: 1px solid #d7dce5 !important;
    border-radius: 6px !important;
    font-size: 14px !important;
    font-family: inherit !important;
    min-width: 0 !important;
    color: #1b1f27 !important;
    background: #fff !important;
    visibility: visible !important;
}
.silkee-bot-emailinput::placeholder { color: #98a0ad !important; opacity: 1 !important; }

.silkee-bot-emailsend {
    all: unset;
    box-sizing: border-box !important;
    flex: 0 0 auto !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 9px 16px !important;
    background: var(--accent) !important;
    background-image: none !important;
    color: #fff !important;
    border: none !important;
    border-radius: 6px !important;
    font-size: 14px !important;
    font-family: inherit !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    white-space: nowrap !important;
    visibility: visible !important;
    opacity: 1 !important;
}
.silkee-bot-emailsend:disabled { opacity: .6 !important; cursor: default !important; }

.silkee-bot-emailmsg { font-size: 12.5px; margin-top: 7px; }
.silkee-bot-emailmsg.is-error { color: #b3261e; }
.silkee-bot-emailmsg.is-success { color: #14804a; }

/* Honeypot */
.silkee-bot-hp {
    position: absolute !important;
    left: -9999px !important;
    width: 1px !important;
    height: 1px !important;
    opacity: 0 !important;
}

/* Input row */
#silkee-bot-input-row {
    flex: 0 0 auto;
    display: flex;
    gap: 7px;
    padding: 11px;
    border-top: 1px solid #e6e9ef;
    background: #fff;
}

#silkee-bot-input {
    all: unset;
    box-sizing: border-box !important;
    flex: 1 1 auto !important;
    display: block !important;
    padding: 10px 14px !important;
    border: 1px solid #d7dce5 !important;
    border-radius: 21px !important;
    height: 42px !important;
    font-size: 14.5px !important;
    font-family: inherit !important;
    min-width: 0 !important;
    color: #1b1f27 !important;
    background: #fff !important;
    background-image: none !important;
    visibility: visible !important;
    opacity: 1 !important;
    box-shadow: none !important;
}
#silkee-bot-input::placeholder { color: #98a0ad !important; opacity: 1 !important; }
#silkee-bot-input:focus { outline: 2px solid var(--accent) !important; outline-offset: -1px !important; }

#silkee-bot-send {
    all: unset;
    box-sizing: border-box !important;
    flex: 0 0 auto !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-width: 62px !important;
    height: 42px !important;
    padding: 0 18px !important;
    border-radius: 21px !important;
    background: var(--accent) !important;
    background-image: none !important;
    color: #fff !important;
    border: none !important;
    cursor: pointer !important;
    font-family: inherit !important;
    font-size: 14.5px !important;
    font-weight: 600 !important;
    line-height: 1 !important;
    white-space: nowrap !important;
    text-decoration: none !important;
    visibility: visible !important;
    opacity: 1 !important;
    box-shadow: none !important;
    transition: opacity .15s ease !important;
}

.silkee-bot-send-label {
    color: #fff !important;
    font-size: inherit !important;
    font-weight: inherit !important;
    display: inline !important;
    visibility: visible !important;
    opacity: 1 !important;
    pointer-events: none !important;
    text-indent: 0 !important;
}

#silkee-bot-send:hover { opacity: .88 !important; }
#silkee-bot-send:focus-visible { outline: 2px solid var(--accent) !important; outline-offset: 2px !important; }
#silkee-bot-send:disabled { opacity: .55 !important; cursor: default !important; }

@media (max-width: 480px) {
    #silkee-bot-root { right: 14px; bottom: 14px; }
    #silkee-bot-panel {
        width: calc(100vw - 24px);
        height: calc(100vh - 90px);
    }
}