How It Works

From First Call to
First Task in Days

Four simple steps stand between you and a fully-operational virtual assistant. No training marathons, no hiring headaches — just results from week one.

Most clients are delegating real tasks within their first week. The four steps below take less time than you think — and the results start immediately after step four.

The Process

Four Steps to a Fully-Running Assistant

Every step has a clear purpose. Every step moves you closer to delegating the work that's been holding you back.

1
Schedule An Intro Call
30 Minutes Free, No Commitment

Schedule An Intro Call

Schedule a 30-minute exploratory call and tell us about your goals and business needs. We'll show you how our free software works, and answer any questions you have about your Silkee assistant.

2
Meet Your Success Manager
Dedicated CSM Ongoing Support

Meet Your Success Manager

Meet your Customer Success Manager (CSM) and start delegating your first tasks. Your CSM will not only help you get the ball rolling, they will also support you whenever you contact them.

3
Set Up Your Account
Free Software Set Up in Minutes

Set Up Your Account

Use Silkee's free software — communication features to stay in touch with your assistant, a secure password sharing tool, access for multiple users, a workflow management tool, and more.

4
Work With Your Assistant
Start Delegating From Day One

Work With Your Assistant

You're ready to leverage your new team member. Finally delegate the tasks that have been holding you back and take on more projects knowing your assistant has your operations covered.

What You Get

Everything Included. Nothing Extra to Buy.

Every Silkee package comes with these from day one — no add-ons, no hidden costs.

1–15 Min Response Times

Stay in constant contact with your assistant through private messaging with near-instant replies.

Dedicated Success Manager

Your CSM is always in your corner — from onboarding through every task you delegate.

Free Platform Included

Communication, password sharing, task tracking and workflow management — all at no extra cost.

No Long Contracts

Start with one month. Stay because the results speak for themselves — not because you're locked in.

Secure & Confidential

Your logins, documents, and client data are handled with strict privacy and security protocols.

Up & Running in Days

From first call to first task in under a week. No lengthy onboarding. No training from scratch.

Your Free Platform — Included with Every Package

Silkee's software connects you with your assistant instantly. No third-party subscriptions needed.

Messaging
1–15 min response
Secure Logins
Password sharing
Workflow Mgmt
Task tracking
Video Calls
Work personal
File Sharing
Docs & media
FAQ

Got Questions? We Have Answers.

Everything you need to know before booking your first call.

How does billing work?
All Silkee packages — Sales, Just Busy, and Fully Tailored — are billed on a monthly basis.
Is there a contract or minimum commitment?
We typically start with a minimum of one month for regular packages. For Fully Tailored Solutions, additional time is factored in for vetting and hiring, which can extend the initial timeline.
What if I want to replace or change an assistant?
No problem. Silkee offers free role replacement within the scope of your plan if someone isn't the right fit.
Where are your assistants located?
Our team is remote-first and globally sourced, but carefully vetted for communication skills, reliability, and role expertise.
How do I get started?
Book a quick consultation with us. We'll help you choose the right package or build a custom staffing plan, handle onboarding, and manage your team so you can focus on growth.

Still have questions? We're happy to help.

Book a Free Call

Ready to Get Started?

Book your free 15-minute intro call. We'll walk you through the process, match you with the right assistant, and have you delegating by the end of the week.

Schedule a Free Call
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