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There are dozens of tasks that need to be managed every day in order to run a business. With everything involved in running your sales pipeline, following up leads and closing deals, administrative tasks inevitably take a back seat. This is where virtual sales assistants would save the day.
What Is a Virtual Sales Assistant?
A virtual assistant for sales is a person who manages your sales activities off-site from any location in the world. They operate much like an in-person assistant, but with no office space required and a less-than-full-time commitment. They are like your right hand for all sales.
Those skilled pros can handle your customer service, update your CRM systems, make sales calls and follow up with leads. They keep you organized so you can focus on what’s important growing your business.
Why Your Business Needs Virtual Sales Assistants
Save Money Without Sacrificing Quality
Recruiting, training and managing an in-house full-time sales assistant isn’t cheap. You’ll be footing the bill for salary, benefits, office space, equipment and training. Shoppers now have the smarter alternative in virtual sales assistants. You’re only charged for the hours you use, which can reduce your bill by as much as 70 percent.”
Get More Done in Less Time
Time is the greatest asset you own. And when you’re buried in paperwork and data entry, you can’t focus on closing deals. Virtual sales assistants do the boring stuff and let you devote your energy to high-value work that drives revenue.
Scale Your Team Quickly
Business growing faster than expected? No problem. Virtual sales people can be up and running within days, not weeks or months. When you need extra help during peak seasons, they can take on shifts. Then, when business cools off, you can simply take their hours away.
Access Top Talent From Anywhere
You are no longer restricted to hiring the people in your city. Virtual sales assistants allow you to work with experienced professionals from anywhere in the world. Which means you can get the candidate with precisely the skills and experience your business requires.
What Can Virtual Sales Assistants Do for You?
Virtual sales assistants wear a lot of hats. Here are some key tasks they often manage:
Lead Management – They manage and qualify your leads, ensuring you never miss a potential customer. They will research prospects, collect contact data, and ensure your database remains clean and up to date.
Customer Follow-Up – Following up with your leads is important to close the sale. Your digital assistant can follow up with emails and phone calls, nurture contacts toward sales.
CRM Updates – You’ll need to invest time in maintaining your customer relationship management system. Virtual sales assistants input data, maintain records, monitor interactions, and provide reports so you always know what’s going on.
Scheduling Appointments – Allow your assistant to book your meetings back and forth. They’ll schedule the calendars, remind people to come, and tell everyone what they need.
Sales Documentation – From proposals to contracts, there’s always paperwork in sales. Documents can be deducted or orders and invoices can be handled by your virtual assistant.
Social Media Outreach – It’s no secret, today’s selling is done on LinkedIn, Twitter, and the like. Virtual assistants network the prospects, they share content and there is plenty to engage your audience online!
How Virtual Sales Assistants Boost Your Revenue
An incredible thing happens when you make time for yourself away from the administrative side of things. You spend more time doing the things that actually make money talking to customers, closing deals and building relationships.
Research has proven that sales people spend only a third (35%) of their time selling. The balance is consumed by meetings, paperwork and data entry. Digital sales assistants reverse this equation. These are the people running around doing the busy work so you can actually execute revenue-producing activity 60% or even 70% of your time.
More time selling equals more contracts closed. The more deals you close, the more money you make. It’s that simple.
Finding the Right Virtual Sales Assistant for Your Business
Virtual assistants are not all created equal. Here’s how to pick one:
Sales Background – Seek out someone who knows about sales systems and speaks your language. They should understand what a sales funnel is, and how to navigate leads through it.
Communication Skills – Your VA is the face of your business to potential and current customers. They should also possess strong writing and speaking skills.
Tech Savvy – Sales tools evolve on a daily basis now. Seek out for helpers who will learn new software and fit into your systems.
Reliability – You want to know you can trust that they will meet deadlines and get work done without hovering.
Culture – Although a virtual assistant will work remotely, he/she must fit into your company culture and style.
Making the Partnership Work
To successfully delegate to virtual sales assistants, here are the keys: Communication. Create a clear line of communication with your VA. Start by documenting your processes. Jot out how you want things to go, step by step. It also gives your assistant a map to follow, though.
Set up regular check-ins. A fast daily message or once-weekly video call keeps everyone on the same page. Utilize project management systems such as Trello or Asana to keep track of tasks and deadlines.
Provide feedback, encouragement, and constructive criticism regularly. Your virtual assistant is not a mind reader, so communicate what’s been going well and what still needs work.
Trust is essential. Micromanaging is not the best use of hiring help. Train your assistant and give them the tools they need to succeed – then get out of their way.
Real Results From Real Businesses
Virtual sales assistants have been a boon for companies in every sector. Entrepreneurs say they save 15-20 hours a week on admin work. Sales organisations are experiencing more than a 40% increase in qualified leads. Customer reply times have gone from days to hours.
One marketing services firm increased from $500,000 to its current run rate of over $2 million in annual revenue after engaging virtual sales assistants to qualify leads and follow up. The owner said it was the greatest decision he had ever made, as it allowed him to concentrate on strategic growth rather than get bogged down in the weeds.
How to Start Using Virtual Sales Assistants
Ready to start adding a virtual sales assistant to your roster? And it’s easier than you might imagine.
First, think about what you want to delegate. Be precise about what needs to be done and how frequently. This way, you can search for a good fit and communicate expectations from the outset.
Next, determine the number of hours per week you require. Many start with 10-20 hours then adjust, depending on the results.
Next, get involved with a quality virtual assistant company. Find companies with a good history, read their reviews, and make sure they have strong support. They ought to have the recruiting and vetting covered for you.
Here at Silkee Solutions, we are experts in virtual sales assistants that get results. We’re skilled, dependable and we’ll do whatever it takes to make your business succeed. We pair you with assistants with the skills and experience to get things don,e and we’re right here in your corner every step of the way.
The Bottom Line
Sales people may soon not need to do anything at all. They’re also a secret weapon to change what you do and who you are in business. They make you money, they place time back on your schedule and they close more deals for you.
If you’re a business of one, looking to stretch and grow or if you’ve been around for a while and want to get the most out of your sales process, virtual sales assistants can help in a big way. The concern is not whether to hire a — it’s: How will you spend all the extra time and money they’ll help you make?
Frequently Asked Questions
How much do virtual sales assistants cost?
Virtual sales assistant costs vary based on experience and hours needed. Most range from $15 to $40 per hour, which is significantly less than hiring a full-time employee. You save on benefits, office space, and equipment too.
Can virtual sales assistants work in my time zone?
Yes! Many virtual assistant services offer flexible scheduling to match your business hours. You can find assistants who work during your preferred times, whether that’s 9-to-5 or evenings and weekends.
What tools do I need to work with a virtual sales assistant?
Basic communication tools are all you need to start. This includes email, video calling software like Zoom, and a project management platform. If you use a CRM system, your assistant can learn it quickly.
How do I know my virtual sales assistant will do good work?
Start with a trial period to test the fit. Reputable services like Silkee Solutions carefully vet their assistants and provide ongoing support. Clear communication, documented processes, and regular check-ins ensure quality results.
Will a virtual sales assistant understand my business?
With proper training and onboarding, absolutely. Provide background information about your company, products, and sales process. Most virtual sales assistants have experience across multiple industries and adapt quickly to new environments.
How quickly can a virtual sales assistant start helping my business?
Virtual sales assistants can often begin within a few days to a week. After a brief onboarding period to learn your systems and processes, they’ll be productive and handling tasks independently.
What if I only need help for a few hours per week?
That’s perfectly fine! Virtual sales assistants offer flexible arrangements. You can start with just a few hours weekly and increase as your needs grow. There’s no minimum commitment that forces you to pay for time you don’t need.
Can virtual sales assistants make sales calls on my behalf?
Yes, experienced virtual sales assistants can handle outbound calls for appointment setting, lead qualification, and customer follow-up. They can also manage inbound calls and transfer qualified prospects to you for closing.
