Terms of Service
Effective Date: 06/03/2026
Welcome to Silkee Solutions. These Terms of Service (“Terms”) govern your access to and use of
the website, services, and communication tools provided by Silkee Solutions (“Silkee”, “we”, “our”,
or “us”).
By using our website or services, you agree to these Terms.
1. Overview of Services
Silkee Solutions provides virtual assistant services, administrative support, operational assistance,
and related productivity tools to businesses and professionals.
Services may include but are not limited to:
• Administrative support
• Calendar and scheduling assistance
• CRM and data management
• Customer service support
• Policy management assistance
• Communication coordination
• Data organization and reporting
• Workflow support
Services may be performed by Silkee team members, contractors, or automated systems.
2. Client Responsibilities
Clients agree to:
• Provide accurate information needed for services
• Maintain secure credentials for systems accessed by Silkee
• Ensure tasks requested comply with applicable laws
• Maintain responsibility for business decisions made using Silkee services
3. Communications
Silkee may communicate with clients using:
• Email
• Phone
• SMS messaging
• Messaging platforms
• Software notifications
4. SMS Communications
By providing your phone number through our website forms, you consent to receive SMS
communications from Silkee Solutions.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Silkee Solutions does not sell or share phone numbers with third parties for marketing purposes.
5. Client Data and Confidentiality
Silkee will use client information only for service delivery and maintain reasonable confidentiality
practices.
6. Third-Party Systems
Silkee services may involve interaction with third-party systems such as CRM platforms,
communication software, email providers, or insurance carrier portals.
7. Payments
Service fees are defined in the client’s selected service plan or agreement.
8. Limitation of Liability
Silkee provides operational support services and does not provide legal, financial, insurance, or
professional advice.
9. Termination
Services may be discontinued according to the client’s service agreement.
10. Privacy
Use of Silkee services is governed by our Privacy Policy.
11. Contact
Silkee Solutions
support@silkeesolutions.com