If you’re comparing MyOutDesk against other insurance VA providers, here’s an honest breakdown — MyOutDesk is one of the longest-running names in virtual staffing, and this comparison credits that directly.
MyOutDesk was founded in 2008 by Daniel Ramsey and now serves 7,500+ clients across the US and Canada, placing college-educated remote VAs for administrative, customer service, and sales support roles across real estate, healthcare, ecommerce, technology, finance, and insurance. Looking for a MyOutDesk alternative usually comes down to wanting a provider built exclusively for insurance agencies, rather than one industry among many, or wanting a part-time entry point instead of a full-time seat.
MyOutDesk vs. Silkee: the honest comparison
| MyOutDesk | Silkee Solutions | |
|---|---|---|
| Focus | Multi-industry: real estate, healthcare, ecommerce, tech, finance, insurance, and more | Insurance-exclusive — every VA is trained specifically for independent agencies |
| Pricing | Around $1,988/month for a full-time seat, or $1,788/month on a 12-month commitment | Published flat monthly pricing on our packages page, including a $899/month part-time option |
| Commitment | Lowest rate requires a 12-month commitment; month-to-month available at a higher price | No 12-month lock-in and no setup fee |
| Part-time availability | Not officially offered; built around full-time dedicated seats | Part-time packages available from day one |
| Vetting | FBI-grade background checks, dual candidate vetting, 10-day MOD University certification | Insurance-trained VAs matched to your agency’s specific AMS and workflows |
| Onboarding | Matched and onboarding begins within 7 days | Live within 5–7 business days |
Where MyOutDesk genuinely makes a case
To be fair to them: 18 years in business and 7,500+ clients is a real track record most VA providers, Silkee included, can’t match yet. Their vetting process is genuinely rigorous — FBI-grade background checks and a 10-day certification program before placement are meaningful screening steps, not marketing language. And being able to serve an agency’s insurance VA needs alongside its marketing or bookkeeping needs under one vendor relationship has real appeal if you’re trying to consolidate providers.
Where the model works differently at Silkee
Insurance-exclusive vs. one industry among several
MyOutDesk places VAs across a wide range of industries, and insurance is one line of business among many. Every Silkee VA works exclusively with insurance agencies, which means less time spent explaining what a COI is or how carrier portals work.
A part-time entry point
MyOutDesk’s model is built around full-time dedicated seats, with part-time not officially advertised. Silkee offers part-time packages starting at $899/month, so an agency can test the model before committing to a full-time hire.
No 12-month commitment required
MyOutDesk’s best rate requires a 12-month commitment, with month-to-month available at a higher price. Silkee’s published pricing applies without a lock-in period, and there’s no setup fee either.
How Silkee supports agencies switching providers
If you’re currently working with MyOutDesk or another provider and considering a switch, we handle the transition directly — mapping your existing workflows, matching you with a dedicated insurance-trained VA, and getting you live within 5–7 business days. No setup fee, and if the fit isn’t right, we replace the VA at no additional cost.
Book a free consultation to talk through your current setup, or see our full cost breakdown — including a calculator — before you reach out.
Frequently asked questions
Is MyOutDesk’s experience a meaningful advantage?
Yes, genuinely. Operating since 2008 with 7,500+ clients is a real track record. If your agency values working with an established, large-scale provider over an insurance-focused specialist, that’s worth weighing directly.
Does MyOutDesk offer part-time virtual assistants for insurance agencies?
Not officially. MyOutDesk’s model is built around full-time dedicated seats, though a fractional option has been signaled for later in 2026. Silkee offers part-time packages starting at $899/month today.
Are MyOutDesk VAs licensed insurance agents?
No. MyOutDesk VAs are administrative support professionals, not licensed insurance agents, and cannot sell policies, bind coverage, or give insurance advice. Silkee VAs work the same way — non-licensed administrative support that keeps licensed decisions with your agents.
Does Silkee work with agencies switching from MyOutDesk?
Yes. We regularly onboard agencies coming from another provider, and the transition follows the same process as any new client — a discovery call, workflow mapping, and a 5–7 day onboarding window.